FAQs Archive - Page 3 of 5 - Mulqueen Family Funerals Bendigo

Q: Do I need to display the ashes at the memorial service?

This is entirely up to you. Some families choose to include the ashes as a central element of the service, while others opt for a framed photograph or another meaningful item.

Q: What happens to the ashes after cremation?

The ashes will be returned to your family in a dignified urn. You can choose to keep them, scatter them, or inter them into a memorial site.

Q: Can I pre-plan a direct cremation?

Yes, direct cremation can be included as part of a pre-paid plan, giving you peace of mind that your wishes will be fulfilled.

Q: What types of urns are available?

We offer a variety of urns, from traditional to modern designs, as well as eco-friendly options. Our team can help you choose one that best suits your needs.

Q: Who do I contact if my loved one passes away?

Our care team is available 24/7 to assist you. Call us immediately at (03) 5443 4455 , and we will guide you through the next steps with compassion, care and professionalism.

Q: What if my loved one passes away while travelling?

If a death occurs away from home, contact us immediately. We will coordinate the safe transfer of your loved one and ensure that all necessary arrangements are made.

Q: How do I store my will and final wishes?

Keep your will and final wishes in a safe but accessible place, such as with your executor, solicitor, or in a secure online vault. Ensure your executor knows where to find these documents when the time comes.