You don’t need formal qualifications to begin a career in the funeral industry, but the right skills and mindset are essential. At Mulqueen Family Funerals, we provide on-the-job training, mentoring, and opportunities for ongoing professional development. In addition, nationally recognised courses in funeral services and mortuary operations can further support your career growth.

Most importantly, success in this field comes down to personal qualities. Empathy, composure, and strong communication skills are invaluable when guiding and supporting grieving families. Approaching every interaction with calm, respectful confidence allows you to make a real difference during life’s most difficult moments.

While prior experience isn’t required, professional training is highly encouraged when beginning a career in the funeral industry. At Mulqueen Family Funerals, we recognise that our team members work with families during some of the most emotional and challenging moments of their lives. That’s why a mature, responsible attitude—together with strong communication and grief support skills—is essential.

Whether you’re assisting with funeral arrangements, providing transport, or working behind the scenes, the right training ensures you can support families with compassion, dignity, and professionalism every step of the way.

Empower the staff with the autonomy to serve our client families at the highest level possible with full access to our resources.